Build notes on AI agents & automation
How we ship production AI — agents, RAG pipelines, Microsoft 365 integrations and the real engineering decisions behind them.
The Task Approval Agent: Human-in-the-Loop AI Automation for Email-Driven Work
How we built an AI agent that reads incoming email, classifies actionable tasks, and routes them through a human-in-the-loop approval flow using Teams Adaptive Cards. A blueprint for safe AI workflow automation.
June 10, 2026 · 4 min read
Building SmartMeet AI: A Meeting Intelligence Agent Inside Microsoft Teams
How we built SmartMeet AI — a Teams bot that records, transcribes with Whisper, summarises and archives meetings to SQL Server. A deep dive into the AI workflow automation and the production bugs we fixed along the way.
June 4, 2026 · 4 min read
How We Ship Production AI Agents (Not Demos): The GenAIWorks Playbook
Most AI projects die at the demo. Here's the engineering playbook GenAIWorks uses to ship AI agents and automation that survive real production traffic — RAG, guardrails, monitoring and ROI tracking.
May 28, 2026 · 4 min read